We have free local pick up and delivery as a courtesy to our customers. On Saturday, we sold two Persian rugs to a customer who lived in Beverly Hills. These were two hand knotted runners. We delivered the rugs and on our way back to work, I noticed the cost of gas in a gas station which was almost $5/gallon!
With the rising price of gas, I doubt if we can continue having free rug pick up and delivery for rug cleaning and repair. We should think of a way to have a charge not to make money but to cover the price of gas and our cost. I know our customers would not be happy, but we can do this service up to a point.
Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.RugIdea.com
www.LosAngelesRugCleaning.com
310-770-9085
We also provide free pick up and delivery of rugs for our customers here in Victoria BC. Yes the cost of gas can get to a point where it isn't cost effective to offer such a service.
ReplyDeleteI hope that we can both continue to offer such a great service to our clients in the future without having to tack on extra costs.