We had alerted our customer just about a month earlier that it was time to have it cleaned (we do yearly phone checkups with all our customers to make sure their rugs are doing fine) and the dog accident happened a couple weeks afterwards so it was coming in for a Rug Ideas deep cleaning. We had a challenge on our hands as dog stains are notoriously hard to get out; we also had to contend with the specialized cleaning of flokati rugs, which require extra care to make sure it is fully cleaned.
The cleaning came out fantastic and the flokati now looks brand new! The pile is clear of stains, is nice and fluffy and is ready to be brought back to our customers home (after a good talk with their dog, we're sure). Whether it's flokati, shag, Persian or Oriental, bring your stained/soiled rug in today so we can help bring it back to life!
Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)