We receive many rugs for cleaning and repair. Every rug is different in construction, design, color, etc. and that is the beauty of our job. When it comes to cleaning, we have to treat each rug differently because of these differences; but our process of cleaning starts with inspection, followed with taking pictures and identifying/securing damages. In some cases, we repair the rug first, and then do the repair. In some other cases, we do the cleaning first and take care of the repair next. As the title of this post says, each rug is different.
Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)