Our beloved pets, who most of the time fill our hearts with joy, sometimes make a mistake (or rather mistakes) on our rugs. Customers often ask how hard these stains are to remove; the answer is different based on a number of variables. Generally the longer any stain has had to sit on the rug the harder it is to get out. Your best best is that when these 'mistakes' happen to quickly bring them to experts like us so that we can treat the stain as soon as possible. Pet waste and urine contain tremendous amounts of protein. Certain types of bacteria are attracted to this protein and consume it as food. The bacteria produce strong odors during the digestion process. To eliminate the smell, you must eliminate the protein. Enzyme cleaners contain live micro-organisms that work to consume the proteins. Eliminating the protein means eliminating the bacteria and, therefore, eliminating the smell.
Our deep cleaning is the best way to wash and try to manage these types of stains; many customers are often "wowed" by the results. The deep cleaning washes the entire rug, not just the top of the pile like steam cleaners do. And the enzymes used during our cleaning process help with the elimination of the protein smell. So the next time your dog or cat has a mishap on one of your handmade or area rugs make sure to bring it to an expert like us so we can help bring your rug back to great condition for you to enjoy again.
Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)