Thursday, May 1, 2014

Accidents Happen. Be Prepared. Rug, Carpet Wine Stain Removal

A client contacted us and said she spilled a full glass of red wine on her hand knotted Pakistani rug. I told her not to panic and asked her not to use any chemical to treat the stain, otherwise it would be more difficult to remove it.

We acted fast and picked up the rug from her house right away. Kash, the only Certified Master Rug Cleaner worked on the rug stage by stage.

Some clients think stain removal is a do-it-yourself job and take their chances to take care of the stains when it happens. Each stain is different in nature. Some stains and their contents are man-made such as kool aid, and Coca Cola/Pepsi. Other stains like blood, and pet urine are organic. There is a third category and that is petrochemicals like glue, grease, etc. Each of these categories need a different type of solution to be removed. There are others players here that we have to take into consideration when it comes to stain removal. Construction of the rug (cotton, wool, silk, jute, etc.), and the type of dye used in the rug are also important. Dosage and how strong the solution is could make a big difference in stain removal. If a client bleaches the rug by using unknown or strong chemicals, then it would be way more difficult to deal with the stain.

Kash could bring the rug back to its original look and sage in a day. We then washed the rug professionally as we have to leave no residue in the rug when we do stain removal. Our customer was super happy with the quality of our work and I believe she would be our client for life.  

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
Tel. 310-770-9085

1 comment:

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