Friday, May 9, 2014

Every Rug Is Different

We receive many rugs for cleaning and repair. Every rug is different in construction, design, color, etc. and that is the beauty of our job. When it comes to cleaning, we have to treat each rug differently because of these differences; but our process of cleaning starts with inspection, followed with taking pictures and identifying/securing damages. In some cases, we repair the rug first, and then do the repair. In some other cases, we do the cleaning first and take care of the repair next. As the title of this post says, each rug is different. 

We then do the wash with WoolSafe certified shampoo and sanitize and deodorize the rugs. We rinse them multiple times to make sure there is no residue left in the rug and after we do water extraction, we flat dry them like the traditional way. After we make sure the rug is completely dry, we do final inspection and take pictures. We will call the customer to pick up the rug or schedule the delivery if the rug was picked up by us. Our normal process of cleaning roughly takes 5-7 days.

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
Tel. 310-770-9085

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