Some of These Rug Customers!!!

We have a rug liquidation sale until September 14, 2009 with 50% 0ff on all rugs that we have in our store. One customer who finally bought a rug from us yesterday was insisting to get more discount! After I said that is impossible and by having 50% off we are losing money, she wanted to pay cash and get a 3% discount as we would not have to pay the fee to the merchant account provider and the credit card company. I also did not accept this. She paid cash and left. I was wondering why some customers are always asking for more discounts.

Khosrow Sobhe
Certified Rug Specialist (CRS)
www.rugidea.com
310-770-9085

Educated Rugs Customers in Los Angeles

I know a little bit more about rugs than my average rug customers. Therefore I would like to share my knowledge of Oriental carpets with them. That is why I have set up a table in my rug gallery on which I have samples of the yarns we use for making Gabbeh and Qashqai rugs with hand spun wool and vegetable/natural dye. We also have many types of free booklets and literature on this table to give to our prospects and clients who visit us in our rug store every day.

An educated customer can make a better decision in buying Oriental, Persian or area rugs. He or she can also use our other services better if educated. Services such as professional rug cleaning, rug repair, water damage restoration, bleeding and stain removal and rug appraisal. If our customer knows about the advantages of having a good quality rug pads and underlays, he/she will consider buying rug pads from us as well.

Khosrow Sobhe
www.RugIdea.com
310-770-9085