Wednesday, February 15, 2012

At Rug Ideas the Difference Is In the Details

At Rug Ideas, your rug is not one out of tens or hundreds. At Rug Ideas, you are not work order numbers or bar codes. You are Susan and Bob. You are Jack and Dianne. We gladly explain to our customers what we do and how we do it.  When we sell rugs, we tell the real stories each rug has. When it comes to rug services, we receive, measure, take pictures, inspect, and care for each rug individually. If your rug is damaged and you do not want us to do the repair, we secure the damaged areas so they don't get bigger. Each rug has a file with all its information and pictures.

After we're done with the cleaning, we take pictures again and inspect each rug individually for quality control to make sure your rug looks its best before you pick it up or we deliver it to you. Providing our clients with first class services is the core of our family business and it has been so since 1953 when our father established his rug store. We pay so much attention to the details of our jobs and this sets us apart from our colleagues.

We received this rug for cleaning. We secured its damages before we start the cleaning process
We inspect and restore the cat scratches from the rugs we clean
 We comb the sheepskins we clean to make them become fluffy
After we clean lambskins, we hand inspect them and remove the possible objects which maybe still hiding inside the high pile.
 Securing loose fringes of a Qum rug before cleaning
Taking after cleaning pictures from a Kerman rug before its delivery

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
Tel. 310-770-9085

1 comment:

Nathan544 said...

You are so right Dr.Kaye! Attention to detail is what seperates a rug cleaner from a rug conservator. Like a physician, our first rule is that we do no harm to the rugs in our care. (Or as Grandma used to say, "A stitch in time saves nine".)
Great blog as usual!

Your friend,

PS. I absolutely love that Kerman!