Showing posts with label fix. Show all posts
Showing posts with label fix. Show all posts

Wednesday, November 7, 2012

Rug Repair - Dog Chewing

Last week a customer brought in a couple of rugs, one for which needed a repair done. This particular rug is a small one that the owner's dog had done some chewing on. Take a look below:
The dog in question is a puppy, and they have been known to gnaw on rugs while they are teething. We put our customer at ease when we told her we had a fix that would keep the rug symmetrical. A decision was made to shorten the rug a few inches off the bitten end and put new binding across where we did the cutting. She chose the yarn color from our extensive palate and then we put the rug into the hands of one of our weavers. Take a look at the results below:
The rug now look fantastic and you can not tell it was chewed on by a dog at all. Our customer was extremely happy with the results and we hope her dog doesn't have the same inclinations any time soon. If you have a rug that has been torn or unraveled, by a dog or by another other means, bring it in to Rug Ideas so we can step you through your options to fixing it... the Rug Ideas way!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Wednesday, October 24, 2012

Water Damaged Rug - A Rug Rescue

Last week a customer brought in a rug of hers that had just gone through some water damage. She was away for the weekend and when she returned home, her whole apartment had flooded due to a water pipe breaking. While removing the rug from her living room, she placed it in her backyard. Unfortunately it was not dried flat, so bubbling of the rug occurred. Not only that but it was hard water that damaged the rug so it's texture was very rough/hard. Take a look below:
The owner thought her rug was a complete loss, but we put her mind at ease. What this rug needed was a thorough deep cleaning, which involves a complete wet washing. We went to work right away on the rug and  after we completed the natural drying it was a completely different rug. Take a look below:
Not only did we get all the bubbling out, but after our deep cleaning the pile is nice and soft again as well as being sanitized and deodorized. Our customer was so happy that she did not have to call this rug a loss. It now looks brand new and is ready for many more years of use. Another happy customer left with their rug and we were more than happy to help. If water damage occurs in your home and you need our help to rescue your rug, contact us right away so we can step you through your options to just that... the Rug Ideas way!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Friday, October 5, 2012

Cleaning and Repair - Handknotted Rug

We had a return customer bring 4 handknotted pieces in recently to be deep cleaned; one of those pieces needed some extra attention. The ends of the rug in question had major unraveling happening and the design was already being lost. This advanced stage of unraveling needed to be stopped right away so that the rest of the rug could avoid such damage. Take a look at the before pics below:
We first secured the damaged areas so any further damage could be avoided while it was being deep cleaned. After the rug was finished going through our deep cleaning process, we started work on getting the ends into shape. One of our weavers did all the work by hand and the pics speak for themselves. Take a look below:
This handknotted rug looks great because of the deep cleaning and also is now strong and secure with the work done to repair the ends. Our customer was once again thoroughly excited with the results and was happy that the damage that had progressively getting worse over the last couple years, had stopped. If you have a rug that needs some extra attention bring it in to Rug Ideas so we can help you save and preserve your works of art!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Wednesday, October 3, 2012

Stain Removal - Kashan Rug

We had an interesting customer story occur a couple weeks ago here at Rug Ideas. A couple brought in a very nice Kashan Rug that had some apparent color bleeding all over the rug(which made the ivory parts pink) as well as a large white stain on the bottom of it. What happened was that the couple decided to wash the rug themselves with household cleansers as it had not been cleaned in a couple years. They wet it in their backyard and once they started to wash the rug they noticed the colors started bleeding all over. In a panic they asked around and searched the internet and heard of a remedy that requires putting yogurt on the rug. The yogurt, however, made a totally new problem and stained the area that it touched. The owners of the rug gave up on their DIY rug cleaning and decided to take it to the experts... here at Rug Ideas! Take a look at the before pics below:
With all the bad news they brought, we brought some hope with our 59 years of expertise. The good news is that they brought the rug in right away once the problem happened. Letting this kind of problem sit means that the bleeding might set in and the damage could become permanent. Stain Removal is what we were going to have to do, but a good cleaning would need to come first. The Kashan rug went through our deep cleaning process, which first requires dusting of the rug to remove and debris that might turn into mud once water hits the rug, then color stabilizers to prevent further color bleeding. It then was completely wet washed using specialty shampoo made just for Oriental rugs. Once it has been thoroughly cleaned and rinsed it dries naturally under the sun. After the cleaning we had to do multiple steps of stain removal to get out the bleeding that occur when the owners originally washed the rug themselves. This process is time consuming and requires light applications, with time to the application to set in, then  further applications to get the ivory color back. Great care had to be taken so as not to lighten any other color or designs on the rug. Take a look at how fantastic this Kashan rug turned out below:
Our customers are picking their rug up in a few days, and we know that they will be absolutely ecstatic at how great the rug looks and that the errors they made in washing the rug themselves were taken care of. If you have a rug that needs cleaning, leave it to the experts at Rug Ideas, where more than half a century of experience dealing with rugs means we know exactly the best methods of taking care of your precious textiles. And if you have a rug that has had color bleeding happen and you need top quality stain removal, bring in your rug as soon as possible so that you have the best chances of getting it back to normal. At Rug Ideas we love rugs... it's our passion!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Thursday, September 27, 2012

Handknotted Silk Rug Cleaning

Sometimes rug owners take cleaning duties into their own hands, with varied results. A new customer of ours recently got a stain on their Handknotted Silk Rug and tried to clean the are himself. Not only did the stain not come out but the washed area started creating a color variation that worried him the instant he saw it. He was so upset at possibly having damaged this expensive piece of art. From one end of the rug it looked like a dark blotch on a light rug and from the other end looked like a bleached out part on a darker rug. We calmed him down and let him know that we would put the rug through our deep cleaning process so as to restore the rugs colors. Take a look at the before pics below:
We thoroughly dusted the rug to remove any loose debris before it was completely wet washed. We use special cleansers depending on the type of rug we are washing, and silk rugs require special attention as well as cleansers that won't damage the fibers of such a nice rug. After the rug bath we naturally dried the rug flat under the sun. The results speak for themselves; take a look below:
The rug is beautiful once again and put some welcome relief on to our customers face after he saw how well our deep cleaning process works. If you accidentally made a mistake cleaning your rug or have a stain that you need taken care of, call or stop in at Rug Ideas so we can show you the best way to care for your treasured rugs!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Thursday, June 14, 2012

Kerman Repair - An Inside Look

Today's post shows us an inside glance at just how the magic happens when doing a rug reweave. The Kerman rug in question can be seen below, which show major damage that has happened to one of the corners of the rug.
This damage is major and only could  be fixed with the help of a master weaver. We had one of our master weavers go to work on and we'll even give you a sneek peek of how the process went. A loom had to be created around the damaged area so that the reconstruction could begin. Take a look below:
Only a handful of people have the skills to do such work, and we are proud to have a team of master weavers that can handle very delicate jobs. Take a look at how the Kerman reweaving came out below:
The reweave came out terrific and the damage is not only totally gone but the rug looks absolutely original because of the high quality workmanship. If you have a delicate job for a handmade rug that needs repair or reweaving come to Rug Ideas where we can give you the absolute highest quality service!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085

Wednesday, May 2, 2012

Rug Water Damage - Cleaning

A water damaged machine made rug came in last week and with it and unhappy owner. Apparently a pipe burst in an upstairs neighbors apt and the resulting flood water damaged the apt below. This rug had been completely saturated by the event and when the owner tried to dry it out, it created bends in the rug as it became stiff and developed mold/mildew. Take a look below:
This owner chose to have it go through our deep cleaning process and the results came out great! The wrinkles were taken out and the stains were eliminated. Take a look at the pics below:
The owner had no idea the cleaning would bring this rug back from the dead; she was ecstatic when seeing it. If your rugs ever get water damaged bring it to Rug Ideas where we can help assess the situation and give you the best options. We recommend bringing the rugs in as soon as possible after the damage has occurred as it becomes harder to treat the problem the longer one waits(This goes for all other types of damage as well: pet urine stains, liquid spills, etc.). You can always count on the best rug service possible when you come to us!

Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
Tel. 310-770-9085